Shipping policy

Thank you for visiting and shopping at the NAICAN Rug and Carpets LTD. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

All orders are charged rates determined by Canada Post. 

Damages

The company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

For any questions, you can contact us at infonaican@gmail.com. 

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